Bank of America

Principal ServiceNow Engineer - Global Information Security

Join Bank of America as a Principal ServiceNow Engineer in Chicago. Lead SecOps module implementation, drive best practices, and enhance cybersecurity solutions. 5+ years in ServiceNow required. Benefits eligible.

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Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Integration Hub
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Security Operations
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Application Developer

Job description

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Posted on:
 
May 2, 2025

Bank of America is looking for an experienced, senior-level ServiceNow developer to help implement ServiceNow’s SecOps modules in a new, “greenfield” ServiceNow instance. This job is responsible for defining and leading the engineering approach for ServiceNow SecOps modules at the program or portfolio level to deliver key business outcomes.

Requirements

  • Develop the engineering approach for the ServiceNow SecOps solution and work with cross-functional teams to develop/analyze/deliver the implementation.
  • Lead the definition, design, and development of ServiceNow feature configurations, which span multiple teams and explore solution alternatives as needed.
  • Provide thought leadership on ServiceNow development practices and platform capabilities.
  • Lead technical oversight for development teams, including design reviews, ensuring adherence to best practices, and implementing continuous improvement processes.
  • Define the technology tool stack for the ServiceNow SecOps solution within range of internally approved and supported technologies.
  • Explore state-of-the-art technologies to improve development efficiencies, quality of test/QA coverage, and release management.
  • Lead and assume responsibility for the end-to-end test strategy/creation/adherence, and the integration between teams for the program/portfolio solution.
  • Act as the “go to” resource across Bank of America’s Cybersecurity organization for ServiceNow SecOps development expertise.
  • Collaborate with cross-functional teams, including IT, Asset Management, and Risk & Compliance, to ensure alignment of SecOps and core platform processes.
  • Contribute to the organization’s ServiceNow roadmap to plan investments in system maintenance, upgrades, improvements and additions that align with the organization’s long-term goals and objectives.

Benefits

  • Discretionary incentive eligible
  • BenefitsThis role is currently benefits eligible.

Requirements Summary

5+ years of experience developing on the ServiceNow platform, across multiple modules and core platform capabilities. Advanced scripting experience utilizing best practice formatting and comments in Script Includes, Business Rules, etc