Technology Analyst

As a ServiceNow Technology Analyst, you will assist in evaluating and implementing innovative technology solutions, conduct in-depth data analysis, and independently troubleshoot technical issues. This role requires collaboration with cross-functional teams, ServiceNow configuration, and strong analytical acumen.

Requirements

• Strong knowledge of data structures, reporting/analytics, and ServiceNow configuration
• Broad Knowledge of ServiceNow modules, workflows, and capabilities
• Strong analytic acumen and problem solving
• Solid understanding of reporting tools, including but not limited to ServiceNow Reporting Tools
• Ability to effectively and concisely document and deliver moderate to high complexity technical solutions to technical and non-technical stakeholders
• Strong skills in designing and executing Testing and Testing Plans for advanced technology solutions
• Ability to provide formal and informal guidance to lower-level team members
• Experience with designing and building low to moderate complexity reports and dashboards
• Moderate knowledge of SAP and data automation
• Participated in Technology or IT project team(s) responsibility for large scale enhancements or new system implementations

Benefits

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program