ServiceNow

Principal Software Engineer - AI (Front end)

Join ServiceNow in Santa Clara as a Principal Software Engineer - AI. Lead front-end development, integrate AI, and drive user experience. 10+ years in JS and AI required. Competitive benefits!

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Service Portal
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 17, 2025

ServiceNow is seeking a Principal Software Engineer to join their AI Engineering team. This role will focus on leading the architecture, design, and development of core user experience frameworks, integrating AI with the platform, and tackling large-scale migrations. The ideal candidate will have a strong background in front-end and platform engineering, with a passion for creating exceptional user experiences and a growth mindset.

Requirements

  • Extensive experience as a senior or principal-level software engineer with a strong background in front-end and platform engineering
  • Proven track record of leading major, cross-functional technical projects
  • Strong sense of ownership and a relentless customer focus
  • Excellent communication skills
  • Experience in integrating AI into work processes or using AI productivity tools
  • 10+ years of experience with front-end JavaScript frameworks and modern JavaScript frameworks

Benefits

  • Competitive On Target Earnings (OTE)
  • Health Plans
  • 401(k) Plan
  • ESPP
  • Matching Donations
  • Flexible Time Away Plan
  • Family Leave Programs

Requirements Summary

10+ years frontend JS experience, 10+ years AI frameworks, experience building cross-functional projects. Expertise in generative AI tools a plus