Patriot Advertising

Principal Specialist - IT ETRM Systems - 2410003196

Principal Specialist IT ETRM Systems at Patriot Advertising, Houston. Support RightAngle platform, manage upgrades/patches, mentor teams. 10+ yrs exp, BS IT required. Competitive pay, 401(k) match, PTO.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Application Developer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 12, 2025

We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.

Requirements

  • Interact daily with end-users, developers, and managers to support and enhance RightAngle
  • Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions
  • Field questions from end-users and assist with data issues
  • Create and maintain system functional design documents
  • Complete analysis, testing and deployment for RightAngle system upgrades, patches, and custom code releases.
  • Follow defined change management procedures and internal guidelines
  • Availability to support after hours on business-critical situations and scheduled tasks
  • Contributes to best practice library and mentors other team members
  • Must be able to work on multiple simultaneous tasks with limited supervision
  • Ensure requirements are being met in accordance with corporate compliance
  • Ensure proper communication to all levels of the organization

Benefits

  • Comprehensive benefits
  • 401(k) match with additional profit sharing
  • PTO

Requirements Summary

10+ years of experience in application support, Bachelor's degree in Information Technology, Information Systems or related area, strong customer service skills