Principal Specialist, HR Operations (Remote)

RTX is looking for a Principal Specialist, HR Operations to join the Learning Operations team within Global People Services (GPS). The goal of Global People Services, America is to deliver an exceptional experience to employees and provide strategic service support to HR who will enable the business to achieve its mission.

Requirements

• Support administration of the RTX learning management system including advanced program/course configuration and digital course content package uploads.
• Troubleshoot and resolve Tier 2 escalations for RTX learning tools/technologies.
• Collaborate with subject-matter experts/management/internal customers to plan, coordinate, and execute effective utilization of RTX learning tools/technologies.
• Provide Tier 2 administrative support for the RTX Employee Scholar Program.
• Support governance of learning technologies across RTX.
• Create and maintain standardized process documentation
• Provide clear, concise written and verbal communications to internal customers.
• Generate reports using various RTX tools (Workday, Qlik).
• Maintain effective relationships with key stakeholders, including internal customer as well as external training vendors.
• Travel onsite up to 10%, or as needed.

Benefits

• Parental (including paternal) leave
• Flexible work schedules
• Achievement awards
• Educational assistance
• Child/adult backup care
• Medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, paid time off, and holidays