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Dun & Bradstreet
Principal Support Engineer (R-18319)
Principal Support Engineer at Dun & Bradstreet, Jacksonville, FL. Lead GCP production operations with 8+ years app support experience. ITSM knowledge required. Competitive benefits, parental leave, 401k match.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 13, 2025
Dun & Bradstreet is looking for a Principal Support Engineer to lead production operations for a large enterprise platform running in GCP. The ideal candidate will have 8+ years of experience in application support in a quick-paced environment and a strong analytical and problem-solving skillset.
Requirements
- 8+ years of experience providing application support in a quick paced environment
- Experience with cloud computing platforms (Preferably GCP)
- Strong analytical and problem-solving skills
- Solid understanding of ITSM Fundamentals
- Ability to quickly learn new technologies
Benefits
- Generous paid time off in your first year, increasing with tenure
- Up to 16 weeks 100% paid parental leave after one year of employment
- Paid sick time to care for yourself or family members
- Education assistance and extensive training resources
- Do Good Program: Paid volunteer days & donation matching
- Competitive 401k with company matching
- Health & wellness benefits, including discounted Wellhub membership rates
- Medical, dental & vision insurance for you, spouse/partner & dependents
Requirements Summary
8+ years of experience in application support, experience with cloud computing platforms, strong analytical and problem-solving skills
