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Boehringer Ingelheim
Principal Systems Engineer, ServiceNow Automation Engineer
Principal Systems Engineer at Boehringer Ingelheim (Muntinlupa) designing ServiceNow automation, Service Catalog workflows, and system integrations. Requires 4+ years ServiceNow expertise, ITSM knowledge, REST/SOAP skills.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
Integration Hub
Service Catalog
Workflow Automation
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 20, 2025
Principal Systems Engineer, ServiceNow Automation Engineer responsible for designing and scaling process automation in ServiceNow, building Service Catalog items and fulfilling workflows, and integrating with internal and external systems.
Requirements
- Bachelor’s degree in computer science/engineering or equivalent hands-on experience
- Minimum 4 years working with ServiceNow
- 4+ years building in ServiceNow with a strong focus on Service Catalog and automation
- Experience in Catalog Item creations with approvals and automated fulfillment
- Hands-on REST/SOAP integrations, JSON, webhooks, OAuth 2.0, tokens, and secure credential handling
- Strong understanding of ITSM (Request, Incident, Change, Problem) and ServiceNow SDLC/governance
- Experience with MID Server and external scripting (PowerShell/Python/SSH)
- Proficiency with ATF, HealthScan, and maintainable coding practices
- Excellent communication with business/product and technical teams; metrics-driven mindset
Requirements Summary
4+ years of experience with ServiceNow, strong focus on Service Catalog and automation, and hands-on REST/SOAP integrations
