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ServiceNow
Principal Technical Consultant - CRM & Industry Workflows
Join ServiceNow as a Principal Technical Consultant in Staines, guiding clients in CSM & FSM implementations. Requires ServiceNow certifications. Flexible work!
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Job description
Posted on:
October 7, 2025
ServiceNow is seeking a Senior Technical Consultant for Customer & Industry Workflows to guide clients through implementing ServiceNow's Customer Service Management (CSM) platform. The role focuses on delivering best-practice solutions to drive business outcomes, enhance operational efficiency, and advocate for customer needs within ServiceNow. This is a full-time, on-site position.
Requirements
- Deep consulting, configuration, and implementation of complex technologies.
- Proven track record in designing and implementing CSM and FSM solutions.
- Proficiency in creating architectural designs and integration strategies.
- Must hold or be able to achieve within the first 90 days ServiceNow certifications.
- UK national with Security Check (SC) clearance
Benefits
- Flexible Work Arrangement
Requirements Summary
2+ years of enterprise architecture and technical roadmaps experience. Field Service Management & CSM/FSM implementation proficiency. ServiceNow certifications required within 90 days
