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ServiceNow
Principal Technical Consultant - CRM & Industry Workflows
Join ServiceNow as a Principal Technical Consultant in London, guiding clients on CSM implementations. Requires UK citizenship, 2+ years in ServiceNow, and relevant certifications. Competitive salary and benefits offered.
The Mothership
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Field Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Certified Implementation Specialist - Field Service Management
Job description
Posted on:
October 2, 2025
ServiceNow is seeking a Technical Consultant for Customer & Industry Workflows to guide clients through the implementation of its ServiceNow Customer Service Management (CSM) platform. The role involves delivering best-practice solutions, enhancing operational efficiency, and advocating for customer needs within ServiceNow. This is a full-time, on-site position.
Requirements
- Due to the nature of the role, candidates must be UK nationals and eligible for Security Check (SC) clearance.
- Deep consulting, configuration, and implementation experience with complex technologies.
- Proficiency in creating architectural designs and integration strategies.
- Ability to influence senior leaders and stakeholders.
Benefits
- Competitive salary
- Comprehensive benefits package
Requirements Summary
UK nationals eligible for Security Check clearance. 2+ years experience in configuration, implementation, and field service management. ServiceNow certification for CSM and Field Service Management Specialist is required
