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ServiceNow
Principal Technical Consultant - Technology Workflows / ServiceNow Platform
Join ServiceNow as a Principal Technical Consultant in Riyadh, focusing on ITSM/ITOM solutions. Requires 8+ years in consulting and ServiceNow certifications.
The Mothership
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Field Service Management
IT Operations Management
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Certified Implementation Specialist - Field Service Management
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 17, 2025
ServiceNow is seeking a Senior Technical Consultant for Technology Workflows to guide clients through the implementation of ITSM, ITOM, and Platform solutions. This role focuses on delivering best-practice solutions, driving business outcomes, and enhancing operational efficiency. The ideal candidate will have a strong understanding of field service management and a customer service focus, with expertise in integrating AI into workflows.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes
- Minimum of 8 years in consulting, configuration, and implementation of complex technologies
- IT Service / IT Operations Management experience
- Industry focus on Financial Services (IT Service Management, IT Operations Management, AppEngine, Integration Hub)
Benefits
- Equal Opportunity Employer
- Accommodation
Requirements Summary
8+ yrs IT consulting experience & ITSM/ITOM implementation. Financial Services IT Service Management experience. ServiceNow certifications (Customer Service Management & ITSM/ITOM)
