Principal Technical Consultant (Integrations/AI)

ServiceNow is seeking a Principal Technical Consultant to work with customers to drive consumption, adoption, and customer satisfaction on the ServiceNow platform. The ideal candidate will have extensive experience in configuration and development of complex integration technologies, and a strong understanding of AI models and technologies.

Requirements

• At least 8 years of configuration/development experience for complex, highly capable, integration technologies
• Maintain at least 2 ServiceNow mainline CIS certifications
• Maintain ServiceNow Certified Application Developer (CAD) certification
• Act as a technical lead on any engagement
• Experience with architecting systems integrations and creating complex high level architecture diagrams
• Extensive experience with Integration Technologies (Web Services (REST/SOAP), middleware, LDAP, SSO, JDBC, Import Sets, Export Sets, IDR (instance data replication), Remote Tables, Remote Process, etc.)
• Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI.
• Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued.
• Strong Javascript skills with practical experience

Benefits

• Competitive salary
• Health insurance
• Retirement plan
• Paid time off
• Professional development opportunities
• Up to 30% travel annually