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T-Systems ICT India Pvt. Ltd.
Process Manager
Join T-Systems ICT India as a Process Manager in Bengaluru. Ensure CMDB data quality, improve SNOW ISP requests, and provide CFM consultations.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
July 22, 2025
Process Manager at T-Systems India Pvt. Ltd. responsible for ensuring data quality and consistency in the company's CMDBs, setting up process steps, and providing CFM consultations and trainings.
Requirements
- Mandatory fields re consideration etc
- data quality checks and derive improvement measures
- SNOW ISP service requests improvements granting approvals for various requests and data correctness checks
- Providing CFM consultations to other areas of CMS
- Data transformation and validation in order to manage consistency during database transfer towards ServiceNow
Requirements Summary
Data quality checks, improvement measures, and process steps setup
