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Doris Peters & Associates
Product Designer - Service Catalog
ServiceNow Role Type:
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Job description
Posted on:
May 21, 2025
This Product Design role focuses on shaping the user experience of service catalogs within a multinational healthcare company. The position involves leading design and optimization of ServiceNow services, collaborating with stakeholders, conducting user research, and ensuring consistent design quality. It emphasizes a user-centric approach and continuous improvement.
Requirements
- Bachelor's degree in Design, Computer Science, Information Systems, or a related field
- 5+ years of experience in service or product design, UX, or similar role
- Basic understanding of the ServiceNow platform
- Proficiency in service or product design tools (journey mapping, prototyping, user research)
- Experience working in Agile or DevOps environments
- Excellent communication and stakeholder engagement skills
- Basic understanding of JIRA
Benefits
- Health insurance for you and your family
- Hybrid work model
- Personal days
- On-site medical services
Requirements Summary
Bachelor's degree in related field or 5 years of experience, ideally in UX or ITSM. ServiceNow platform and a solid understanding of design principles are key. Experience working in Agile/DevOps is also needed
