Product Manager - Workplace

This Product Manager role focuses on Workplace modernization within the Modern Workplace practice. The PM will lead the development, growth, and management of solutions to modernize IT infrastructure, employee communication platforms, and intelligent operations, utilizing cloud platform modernization, evergreen IT services, agentless service desk automation, and AI-driven support. The position involves client advisory services and collaborative IT modernization journey mapping.

Requirements

• 5+ years of experience in IT service strategy, digital workplace transformation, or platform modernization initiatives.
• Proven success managing IT-centric products focused on cloud migration, UCaaS, automation, and service improvement.
• Exceptional client-facing advisory and communication skills.
• Deep knowledge of cloud platforms and ITSM/automation platforms.