Product Manager, Investor Information Systems

Ares is seeking a Senior Product Manager to lead initiatives at the intersection of fundraising operations and Salesforce-based investor systems. The successful candidate will have experience in the alternative asset industry and will partner with the Head of Investor Information Systems and business partners to develop the roadmap, promote adoption of scalable solutions, and ensure alignment between business needs and technology delivery.

Requirements

• Serve as the product owner for Salesforce and related investor systems, with a focus on fundraising operations, investor onboarding, and reporting.
• Lead discovery and delivery of enhancements supporting capital raising, investor communications/operations, and RFP processes.
• Collaborate with Investor Operations, Investor Relations, RFP, and Events teams to define and prioritize business requirements.
• Translate fundraising workflows into scalable Salesforce solutions aligned with data governance and compliance standards.
• Manage and mentor junior product managers or analysts, fostering a culture of ownership, accountability, and continuous improvement.
• Lead change management and user adoption efforts across business teams during major platform changes.
• Manage project plans, timelines, and stakeholder communications for Salesforce (and associated product suite) and reporting tool enhancements.
• Act as the primary liaison between business users and technical teams, ensuring clarity in requirements and solution design.
• Champion best practices in Salesforce configuration, data modeling, and user experience.
• Evaluate and implement emerging technologies (e.g., AI-driven productivity tools) that support fundraising efficiency and investor engagement.

Benefits

• Comprehensive Medical/Rx
• Dental and Vision plans
• 401(k) program with company match
• Flexible Savings Accounts (FSA)
• Healthcare Savings Accounts (HSA) with company contribution
• Basic and Voluntary Life Insurance
• Long-Term Disability (LTD) and Short-Term Disability (STD) insurance
• Employee Assistance Program (EAP)
• Commuter Benefits plan for parking and transit