Teradyne

Product Support Engineer (Teradyne / Nextest, San Jose, CA)

Join Teradyne as a Product Support Engineer in San Jose, CA. Leverage ServiceNow skills to resolve technical issues and enhance customer satisfaction. Benefits include medical, dental, and tuition assistance.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 22, 2025

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. The Product Support Engineer role is essential for resolving issues related to mechanical, electrical, and control system while also managing expectations and commitments with customers.

Requirements

  • 5-10 years of experience in the semiconductor test industry
  • Bachelor's degree in Mechanical, Electrical or Computer Engineering
  • Strong communication, organizational and multi-tasking ability
  • Ability to keep track, record and carry out tasks according to schedule
  • Worldwide travel (0%-30% post-pandemic), meeting customers, and doing business with international partners.
  • Proficiency in Microsoft Office, Networking fundamentals
  • Proficiency in ERP systems- Oracle, JIRA, RapidResponse, ServiceNow, etc.

Benefits

  • medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs

Requirements Summary

5-10 years of experience in semiconductor test industry, Bachelor's degree in ME, EE or CE, Strong communication and organizational skills