Production Application Support Co-op - Distribution & Cards Technology

We're looking for a talented, passionate professional to join our Technology team as a Production Application Support Analyst Co-Op. As a member of our team, you'll have a real impact in making our clients' ambitions a reality by providing direct support to CIBC lines of business on the use of internal products and applications.

Requirements

• Technical knowledge - Improve your technical expertise as part of small to medium, complex projects/initiatives as they relate to the implementation and support of application and/or infrastructure technology in a multi-platform environment
• Process Supporting- Evaluate service requests through ServiceNow to ensure adherence to standards and processes. Coordinate and/or execute implementation plans
• Troubleshooting - Identify and resolve small to medium complex production problems. Monitor and analyze supported services to identify opportunities for improvement and recommend solutions.

Benefits

• Competitive compensation
• Banking benefit
• Wellbeing support
• Employee and family assistance programs
• MomentMakers, our social, points-based recognition program