.svg)
Fiserv
Production Assurance Analyst Lead
Join Fiserv as a Production Assurance Analyst Lead in Omaha, NE. Leverage ServiceNow for incident resolution and change management. 6+ years in IT ops required.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 17, 2025
Fiserv is seeking a Production Assurance Analyst Lead to facilitate operational monitoring efforts, drive incident resolution, and implement structured change management. The successful candidate will join the Output Solutions team, supporting print and card production facilities.
Requirements
- 6+ years of experience in production assurance, IT operations, service delivery, or manufacturing support
- 6+ years of experience creating and operationalizing new processes or frameworks within complex, multi-site environments
- 6+ years of experience with tools such as ServiceNow, Power BI, Excel, or equivalent for ticketing, monitoring, and reporting
Benefits
- Opportunity to make an impact on a global scale
- Collaborative and dynamic work environment
- Competitive salary and benefits package
Requirements Summary
6+ years of experience in production assurance or IT operations, with experience in creating and operationalizing new processes
