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RBC
Production Support Analyst - GFT
Join RBC in Vancouver as a Production Support Analyst. Leverage ServiceNow skills to ensure data integrity and deliver IT solutions. 3+ years in Operations required.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 28, 2025
Join us as a Production Support Analyst to deliver high-performing applications and ensure the integrity of computer-generated data. As a results-driven professional, you will work with a talented team to deliver innovative and transformative IT solutions.
Requirements
- 3+ years practical experience with Operations and Monitoring practices
- 2+ years working knowledge of App Dynamics, UIM or comparable Operational Monitoring toolsets
- Working experience with ServiceNow or comparable IT Service Management toolsets
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- A world-class training program in financial services
- Flexible work/life balance options
Requirements Summary
Must-have requirements include experience with ServiceNow, Operations and Monitoring practices, and App Dynamics. Nice-to-have requirements include SQL environments and ITIL Framework
