ERCOT

Production Support Analyst (ServiceNow Administrator)

Join ERCOT as a Production Support Analyst (ServiceNow Administrator) in Taylor, TX. Support ServiceNow applications, requiring 1-5 years of experience. Benefits include growth opportunities and flexible schedules.

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Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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Configuration Management Database
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Discovery
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 17, 2025

The Production Support Analyst (ServiceNow Administrator) role at ERCOT involves supporting and maintaining the application suite (ServiceNow) and related interfaces, providing technical support, and working as a member of the technical support team.

Requirements

  • Bachelor's Degree in Computer Science or related field
  • Minimum 1 year job related work experience in excess of degree requirements for Level 2
  • Minimum 3 years job related work experience in excess of degree requirements for Level 3
  • Minimum 5 years job related work experience in excess of degree requirements for Senior Level
  • Experience in ServiceNow administration, discovery admin, CMDB

Benefits

  • Inclusive and diverse work environment
  • Opportunities for growth and career development
  • Competitive salary range
  • Flexible on-site schedules

Requirements Summary

Bachelor's degree in Computer Science or related field and 1-5 years of job-related experience