Program and Partner Operations Manager Customer Health Assurance CEG

ServiceNow is seeking a Program and Partner Operations Manager to support global program execution, cross-functional alignment, and partner collaboration. This role will manage the Customer Health Assurance program, ensuring efficient processes and strong partner communication. It offers operational support for various program elements and requires collaboration with global teams and strategic partners to drive scale.

Requirements

• 5 to 7 years of experience in global operations partner management or program coordination
• Experience supporting large scale cross-functional programs or customer success initiatives
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• Familiarity with CRM systems and support ticketing tools
• Experience working with global teams and multiple time zones

Benefits

• Health plans
• Equity
• Variable/incentive compensation
• 401(k) Plan
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs