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Birlasoft Limited
Project Lead-Cloud & Infra Engg
Join Birlasoft Limited as a Project Lead-Cloud & Infra Engg in Pune. Leverage ServiceNow Event Management, ITOM, and Dynatrace skills to lead cloud projects.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Event Management
IT Operations Management
IT Service Management
Incident Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Event Management
Job description
Posted on:
June 30, 2025
Project Lead-Cloud & Infra Engg role involves leading cloud and infrastructure engineering projects, requiring skills in ServiceNow Event Management, ITOM, Dynatrace, and Azure.
Requirements
- 5+ years of experience in Observability, Monitoring, or Site Reliability Engineering roles.
- Proven, hands-on experience with Dynatrace, including configuration, dashboarding, and advanced problem analysis.
- Strong ServiceNow Event Management skills including event rules, alert management, and incident correlation.
- Experience integrating Dynatrace and other monitoring tools into ServiceNow.
- Familiarity with ITOM, CMDB, and incident management workflows in ServiceNow.
- Proficient in scripting (e.g., JavaScript, PowerShell, or Python) to customize monitoring integrations or alert handling.
- Experience working in cloud and hybrid environments (AWS, Azure, GCP).
- Understanding of application architectures, microservices, APIs, and infrastructure layers.
- Scripting capabilities (Ansible, Shell, Bash, Perl, PowerShell, etc.) to execute monitoring tasks for custom requirements within the capabilities of the suite of monitoring tools.
Requirements Summary
5+ years of experience in Observability, Monitoring, or Site Reliability Engineering, hands-on experience with Dynatrace, and strong ServiceNow Event Management skills
