ARHS

Project Manager

Join ARHS in Warsaw as a Project Manager, leveraging ServiceNow skills to manage IT projects. Requires 6+ years experience, PM certification, and expertise in CSM, EAM, and SPM.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Customer Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Customer Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
May 2, 2025

We are looking for a Project Manager to join our team in one of the biggest European organizations. The ideal candidate will have a Bachelor's Degree and at least 6 years of relevant professional experience, with a focus on IT systems implementation projects. They will be responsible for managing IT projects throughout the complete lifecycle, ensuring delivery within scope, time, and quality.

Requirements

  • Bachelor's Degree plus 6 year's of relevant professional experience
  • At least 4 years of hands-on experience as a Project Manager in IT systems implementation projects
  • Direct participation in at least 2 full lifecycle projects in roles such as Business Analyst, System Analyst, or Architect
  • Certified in Project Management discipline
  • Experience writing business cases, plans, and concept documents
  • Experience in business analysis or business change in the IT field
  • Proven teamwork experience with Agile frameworks
  • Fluent in English (C1) level according to CEFR
  • Proficient in PM2 methodology
  • Skilled in managing complex, business-led IT projects
  • Able to adapt project management methodologies to ICT contexts
  • Competent in requirements definition, business analysis, and business case production
  • Capable of guiding project teams and consulting with business stakeholders
  • Conversant with current technologies and trends relevant to the specific project domain
  • Able to work independently and guide junior staff
  • Strong communication skills, including presentations, stakeholder interaction, documentation, and leading workshops
  • Service-oriented attitude
  • Strong interpersonal and leadership skills
  • Ability to work under pressure and handle multiple tasks
  • Strong problem-solving and initiative-taking attitude
  • Adaptability to a changing environment with a proactive approach to improvement
  • Master of Science degree from a well-recognized technical institution
  • Experience in ServiceNow Platform-based projects
  • Over 5 years of project management experience in large organizations (1000+ employees) involving software development or off-the-shelf product deployments and teams larger than 10 members
  • Over 5 years hands-on experience managing ServiceNow modules: Customer Service Management (CSM), Enterprise Asset Management (EAM), Strategic Portfolio Management (SPM), and custom application development in the public sector
  • Degree in Computer Science, Information Technology, Telecommunications Engineering, or Business Administration

Requirements Summary

Bachelor's Degree plus 6 year's of relevant professional experience, hands-on experience as a Project Manager, and direct participation in at least 2 full lifecycle projects