PW - Business Analyst - 161

Seeking a highly skilled and experienced Senior PW Business Analyst to join our dynamic team. The ideal candidate will combine deep technical knowledge of the ServiceNow platform with strong business acumen to analyze, design, and communicate effective solutions.

Requirements

• Lead workshops and stakeholder meetings to gather, analyze, and validate business requirements
• Translate complex business needs into clear, actionable user stories and technical documentation
• Collaborate closely with solution architects and product management to design scalable, efficient, and innovative solutions on the ServiceNow platform
• Conduct thorough business process analysis to identify opportunities for improvement and automation within the ServiceNow ecosystem
• Manage stakeholder expectations through effective communication
• Facilitate cross-functional collaboration between business units, technical teams, and external partners
• Drive problem-solving initiatives by identifying risks, issues, and dependencies, and proposing practical solutions
• Maintain organized documentation repositories and ensure all project artifacts meet quality standards
• Support Agile delivery methodologies
• Mentor junior analysts and contribute to continuous improvement of business analysis practices within the organization

Benefits

• None mentioned