Quality Assurance Specialist – Technical Curriculum

ServiceNow is seeking a detail-oriented Quality Assurance Specialist to ensure the accuracy, consistency, and effectiveness of technical curriculum content. The role involves testing, reviewing, and validating training materials to meet high quality standards and provide an exceptional learning experience. ServiceNow offers a collaborative and innovative work environment.

Requirements

• Review technical curriculum materials for accuracy, consistency, and adherence to established guidelines.
• Test interactive e-learning modules and digital content for functionality and usability.
• Identify, document, and track issues in content using bug-tracking tools.
• Collaborate with instructional designers, subject matter experts, and developers.
• Perform proofreading and copy editing to ensure language clarity and grammatical accuracy.
• Conduct functional and usability testing.
• Verify technical accuracy.