E.ON

Quality Expert Workforce Management Tool (m/w/d)

Join E.ON in Hamburg as a Quality Expert for the ASS-Netz workforce management tool. Leverage ServiceNow skills to optimize processes and enhance service management. Flexible hours, 30 vacation days, and competitive benefits await!

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 19, 2025

E.ON Grid Solutions GmbH is seeking a Quality Expert to manage the workforce management tool ASS-Netz. The position is part-time or full-time and focuses on optimizing processes, monitoring key indicators, and contributing to the energy transition. The ideal candidate is analytical, solution-oriented, and works independently with a clear view of impact.

Requirements

  • Degree in Economics- or Technology Business/IT or equivalent qualifications
  • Solid knowledge of monitoring and service management
  • Experience in incident handling and service management
  • Safe handling of JIRA, Confluence, ServiceNow
  • Agile mindset and communication skills
  • Experience in (ITIL) Service Management

Benefits

  • Flexible working hours
  • 37 hours of work
  • 30 days of vacation
  • Work-life balance
  • Attractive fixed remuneration
  • Christmas bonus
  • Success-based remuneration
  • Asset-based advantages
  • Company pension scheme
  • Worldwide group accident insurance
  • Workation

Requirements Summary

Bachelor's degree in related field. Strong knowledge of monitoring/service management. Experience with JIRA, Confluence, ServiceNow & Agile methodologies