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JT International S.A.
Qualtrics Product Expert (Voice of Consumers)
Join JT International S.A. in Madrid as a Qualtrics Product Expert. Leverage your 5+ years of Qualtrics experience to enhance customer insights and integrate with ServiceNow. Enjoy flexible work, growth opportunities, and excellent benefits.
Direct Hire
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 2, 2025
The Qualtrics Product Expert will serve as the subject matter expert for the Qualtrics platform, ensuring its effective implementation and utilization in the large-scale LeadMetrix program. This role involves technical expertise, business expert guidance, and hands-on support to maximize the platform's capabilities.
Requirements
- Minimum 5 years of proven experience with the Qualtrics platform, including survey design, dashboard creation, and data analysis
- Strong understanding of Customer Experience and Voice of the Consumer methodologies and best practices
- Technical proficiency in integrating Qualtrics with other systems (e.g., CRM, ServiceNow, PowerBI, Marketing automation tools, analytics tools)
- Excellent problem-solving and communication skills
- Proficient in the English language
- Ability to work collaboratively with cross-functional teams
- Bachelor's degree in a relevant field (e.g., Business, Marketing, Data Science
- Being able to travel internationally occasionally
Benefits
- Well-being initiatives
- Flexible work arrangements
- Growth opportunities
- Excellent benefits, including a unique family leave policy
Requirements Summary
5+ years of experience with Qualtrics, strong understanding of Customer Experience methodologies, and technical proficiency in integrating Qualtrics with other systems
