NCS Australia

ServiceNow HRSD Senior Consultants

Join NCS Australia as a ServiceNow HRSD Senior Consultant in Canberra. Leverage your ServiceNow HRSD expertise to enhance client systems, manage incidents, and drive improvements. Enjoy benefits like health insurance, paid parental leave, and career development opportunities.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 15, 2025

NCS Australia is seeking a ServiceNow HRSD Senior Consultant to join a high-performing team supporting a major government client. The role involves managing, enhancing, and securing the client's People Connect HR system, implementing business improvements, managing incidents, and ensuring alignment with cybersecurity regulations. This is a hands-on technical role that requires strong collaboration and communication skills.

Requirements

  • Extensive technical expertise in ServiceNow development, particularly in Human Resources Service Delivery (HRSD), Analytics and Reporting, and Security Operations.
  • Strong experience in managing and maintaining ServiceNow HRSD.
  • In-depth knowledge of ServiceNow annual upgrades.
  • Experience in business test automation, including automation test scripts.
  • Working knowledge of Performance Analytics within the ServiceNow platform.
  • Familiarity with HRSD Professional licensing features.

Benefits

  • Paid parental leave
  • Health insurance
  • Discounted health insurance
  • Various products and services discounts
  • Recognition and reward programs
  • Capability Fingerprint, industry and partner training programs
  • Special interest groups
  • AI-driven learning platform
  • Meaningful work
  • Career development opportunities

Requirements Summary

Extensive ServiceNow skills are needed, along with experience in managing and maintaining HRSD. Strong automation/analytics skills and knowledge of annual upgrades are required. Agile delivery experience a plus