Regional Service Management Lead

Deliver exceptional IT services, build strong relationships with business leaders, and drive technology adoption in a global organization.

Requirements

• Experience in IT service management, stakeholder engagement, and major incident management
• Strong problem-solving, analytical, and influencing skills
• Proven ability to drive technology adoption and service improvements
• Excellent communication skills, with the ability to translate technical concepts for non-technical audiences
• Ability to manage third-party vendors and oversee service delivery
• Familiarity with ITSM tools (e.g., ServiceNow) and modern service management practices
• A collaborative, professional, and proactive mindset

Benefits

• Competitive compensation
• Professional development opportunities
• Work in a dynamic, global environment with diverse teams and business leaders
• Drive meaningful technology improvements that impact business success
• Be part of an inclusive, forward-thinking organisation that values innovation and service excellence