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ServiceNow
Renewal Account Manager
Join ServiceNow as a Renewal Account Manager in Stockholm. Leverage your 5+ years in SaaS to negotiate renewals and enhance customer success with ServiceNow licensing.
The Mothership
Mid-Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 5, 2025
As a Renewal Account Manager, you will negotiate renewal contracts, develop win-win negotiation strategies, and maintain an understanding of ServiceNow licensing models. You will also work with the wider team to provide regular updates on renewal status and engage customers in conversations around renewal readiness.
Requirements
- 5+ years demonstrated success in a Renewal Account Management or Customer Success capacity
- Experience leading customer retention and adoption of a SaaS product for complex accounts/territories
- Advanced proficiency with contract renewal processes
Benefits
- Negotiate all facets of renewal contracts
- Develop win/win negotiation strategies
- Maintain an understanding of ServiceNow licensing models
Requirements Summary
5+ years experience in Renewal Account Management or Customer Success, experience leading customer retention, and advanced proficiency in contract renewal processes
