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ServiceNow
Renewal Account Manager - Enterprise
Join ServiceNow in San Diego as a Renewal Account Manager - Enterprise. Leverage your 5+ years in SaaS to enhance customer relationships and drive contract renewals. Benefits include competitive pay, equity, and flexible time off.
The Mothership
Mid-Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 1, 2025
As a Renewal Account Manager - Enterprise, you will negotiate renewal contracts, identify customer needs, and develop strategies to maximize contract value while enhancing the customer relationship. You will work with the wider team to provide regular updates on renewal status and engage customers in conversations around renewal readiness and timing.
Requirements
- 5+ years demonstrated success in a Renewal Account Management or Customer Success capacity
- Experience leading customer retention and adoption of a SaaS product for complex accounts/territories
- Advanced proficiency with contract renewal processes
Benefits
- Base pay of $82,320 - $135,870
- Equity (when applicable)
- Variable/incentive compensation
- Health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
Requirements Summary
5+ years of experience in Renewal Account Management or Customer Success, with a focus on SaaS product adoption and contract renewal processes
Apply now
San Diego
|
California
United States
Mid-Level
In-Person
Full Time
82320-138587 USD/year
