ServiceNow

Renewal Account Manager - Federal

Join ServiceNow as a Renewal Account Manager in San Diego, CA. Leverage ServiceNow skills to drive contract renewals, enhance client relationships, and ensure value.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 20, 2025

ServiceNow is seeking a Renewal Account Manager to help clients renew their contracts, drive renewal close, and ensure ongoing value realization. The role involves negotiating contract terms, managing customer relationships, identifying risks, and ensuring adherence to licensing models. ServiceNow is a leading cloud-based platform transforming how businesses work, connecting people, systems, and processes.

Requirements

  • Experience in leveraging AI to enhance work processes.
  • 5+ years of Renewal Account Management or Customer Success capacity.
  • Advanced proficiency with contract renewal processes.
  • Strong relationship-building and account management skills.

Benefits

  • Health plans
  • 401(k) Plan
  • ESPP
  • Matching donations
  • Flexible time away plan and family leave programs

Requirements Summary

5+ years Renewal Account Mgmt/CS; SaaS proficiency; & strong relationships. Must have contract renewal experience & business acumen