ServiceNow

Renewal Account Manager (Korea and Singapore Enterprise Market)

Join ServiceNow as a Renewal Account Manager in Singapore, focusing on Korea and Singapore markets. Leverage your SaaS expertise to drive customer retention and manage complex accounts.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 6, 2025

Renewal Account Manager (Korea and Singapore Enterprise Market) with experience in customer retention, adoption of SaaS products, and contract renewal process. Partner with Sales to drive renewal strategy and manage renewal process across account territory. Manage complex accounts to identify customer needs and provide regular and accurate forecasts on renewal business to management.

Requirements

  • Demonstrated success in a Renewal Account Management or Customer Success capacity
  • Experience managing customer retention and adoption of a SaaS product for complex accounts/territories
  • Experience with the contract renewal process
  • Excellent customer management skills; including sales, account management, and customer service

Benefits

  • Export Control Regulations explained
  • Equal Opportunity Employer
  • Accommodations for candidates with disabilities

Requirements Summary

Demonstrated success in Renewal Account Management or Customer Success, Experience with contract renewal process, Excellent customer management skills