SRE Analytics Lead- C14 - SINGAPORE

The SRE Analytics Lead is a strategic professional who thrives at the intersection of engineering, data, and operations. This role reports in to Head of SRE Services & is crucial for building a comprehensive metrics ecosystem for Services business that reflects the true state of our platforms and progress against Production engineering goals.

Requirements

• 15+ years of experience in SRE, Observability, Engineering Productivity, or Data Engineering roles.
• Hands-on experience with Tableau and Grafana for visualization and reporting.
• Strong command of data integration and engineering techniques (e.g., REST APIs, SQL, Python, ETL tools, data modelling).
• Experience building metrics pipelines and data workflows across ServiceNow, Jira, Grafana, cloud telemetry, and operational systems.
• Familiarity with defining and implementing SLIs, SLOs, and error budget-based engineering workflows.
• Deep understanding of incident response, recovery processes, and engineering operations in enterprise environments & the related KPIs
• Demonstrated ability to influence enterprise outcomes using data – from post-incident reviews to quarterly engineering OKRs.
• Strong communication skills with the ability to engage both senior technical and non-technical audiences.
• Demonstrated social, positive, can-do attitude to quickly learn and take own initiative to deliver creative and productive solutions

Benefits

• Free parking
• Complimentary Snacks
• Unlimited Vacation
• Flexible Work Schedule
• Professional Development Opportunities