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DXC Technology
RR-0177377– PWPW - ServiceDesk agent
Join DXC Technology in Warsaw as a ServiceDesk Agent. Provide IT support using ServiceNow, requiring 1-3 years of experience and strong communication skills.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 2, 2025
We are seeking an IT Customer Support Specialist to join our dynamic IT team to provide technical support and exceptional customer service to internal and external users.
Requirements
- High school diploma or equivalent (required)
- 1–3 years of experience in a technical support or helpdesk role
- Working knowledge of Windows and Mac OS environments
- Familiarity with ITSM tools (e.g., ServiceNow, JIRA, Zendesk)
- Basic understanding of networking principles (e.g., TCP/IP, Wi-Fi troubleshooting)
- Excellent verbal and written communication skills
Requirements Summary
High school diploma or equivalent, 1–3 years of experience in technical support or helpdesk, strong communication skills
