Salesforce Administrator

We're looking for a knowledgeable and customer service-oriented Salesforce Administrator to manage and optimize our Salesforce platform, ensuring seamless integration with other systems, developing customized solutions to enhance our business processes, and supporting future projects.

Requirements

• Manage Salesforce users, roles, permissions, and workflows.
• Create custom fields and modify pick lists to meet business needs.
• Deliver system enhancements and updates to improve functionality.
• Prioritize, troubleshoot, and resolve bugs/issues promptly.
• Provide end-user training and support to ensure effective use of Salesforce.
• Maintain integrations with other systems, including NetSuite and ServiceNow, and collaborate with other system administrators as needed.
• Customized Solutions Development
• Evaluate existing business procedures and frameworks to identify gaps and opportunities for improvement.
• Partner with Boldyn HigherEd leaders to develop business intelligence reporting and dashboards.
• Collaborate with Sales and Marketing leaders on development requests to address evolving business needs.
• Confidently communicate and promote best practice development in discussions with stakeholders.
• Support future projects, including Salesforce CPQ implementation.
• Maintain technical documentation of CRM build and customizations.

Benefits

• Salary: $110,000-$130,000
• Thousands of LinkedIn Learning courses
• Flexible working opportunities
• Monthly technology stipend
• Competitive benefit packages
• Maternity and Paternity leave
• Peer recognition program
• Career development programs