Brown Advisory

Salesforce Business Systems Analyst

Salesforce Business Systems Analyst at Brown Advisory, Baltimore. 5+ yrs business analysis & Salesforce expertise required. ServiceNow, Agile tools experience. Comprehensive benefits including medical, dental, 401(k) match.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Governance, Risk, and Compliance
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Integration Hub
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 26, 2025

Brown Advisory is seeking a proactive Business Systems Analyst to serve as a single point of contact for technology-related coordination, including Salesforce customization and collaboration with internal and external technology partners.

Requirements

  • 5+ years' experience working with business units within a large financial services firm, preferably in the investment management industry.
  • 5+ years of experience in business analysis, including demonstrated success in owning and delivering business process improvements.
  • 5+ years of demonstrable hands-on experience working with the Salesforce Sales Cloud, Service Cloud, or Financial Services Cloud.
  • Demonstrable hands-on experience with third-party integrations, AppExchange tools, and data migration tools.
  • Ability to work with Agile teams and tools such as Jira, Confluence, and ServiceNow.
  • Ability to test solutions, provide hands-on support, and train end users.
  • Ability to analyze complex business problems and develop effective solutions.
  • Ability to work on cross-functional teams and manage stakeholder relationships.
  • Ability to navigate ambiguity and driving clarity in evolving environments.
  • Ability to work independently and manage multiple priorities.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Highly self-motivated and directed.
  • Possess keen attention to detail.

Benefits

  • Medical
  • Dental
  • Vision
  • Wellness program participation incentive
  • Financial wellness program
  • Fitness event fee reimbursement
  • Gym membership discounts
  • Colleague Assistance Program
  • Telemedicine Program (for those enrolled in Medical)
  • Adoption Benefits
  • Daycare late pick-up fee reimbursement
  • Basic Life & Accidental Death & Dismemberment Insurance
  • Voluntary Life & Accidental Death & Dismemberment Insurance
  • Short Term Disability
  • Paid parental leave
  • Group Long Term Disability
  • Pet Insurance
  • 401(k) (50% employer match up to IRS limit, 4 year vesting)

Requirements Summary

5+ years of experience in business analysis, hands-on experience with Salesforce, and ability to work with Agile teams