Salesforce QA Manager

Valvoline Global Operations is seeking a Salesforce QA Manager to lead a global team of Salesforce Administrators across multiple Salesforce Clouds. The successful candidate will have strong leadership, technical expertise, and cross-functional collaboration skills to drive operational excellence and platform integrity.

Requirements

• Bachelor’s degree in information technology, Computer Science, or a related field
• 7–10 years of experience in Salesforce cloud applications
• 3–5 years of people leadership or team management experience
• Proven experience administering across multiple Salesforce Clouds (Sales, Service, Manufacturing, Marketing, Commerce, Experience)
• Experience managing or contributing to ServiceNow ticketing and Salesforce deployment operations
• Familiarity with integration testing, especially with Mulesoft and Salesforce integrations
• Proficient in tools such as GitHub, Azure DevOps, and Continuous Integration/Continuous Delivery (CI/CD) systems
• Ability to work in an Agile/Scrum environment
• Proven leadership skills, with the ability to manage and mentor a team of QA professionals
• Excellent interpersonal and communication skills, able to collaborate effectively with various teams
• Ability to present complex technical information clearly to both technical and non-technical stakeholders
• Strong problem-solving, troubleshooting, and debugging skills
• Strong knowledge of fundamental application testing practices
• Strong technical skills in using tools such as GitHub, Azure DevOps, Selenium, Cypress.io, Cucumber, Gherkin, BDD, and Postman
• Strong knowledge of API’s (RESTful Services)
• Strong knowledge of test automation tools and emulators
• Strong knowledge of continuous integration and delivery systems
• Basic knowledge of SQL

Benefits

• Automation/Testing Certifications
• Salesforce cloud Certifications