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Softtek
SAP N1 Junior Support Engineer
Join Softtek as an SAP N1 Junior Support Engineer in Bogotá. Provide L1 support, manage ITSM tools like ServiceNow, and ensure SLA compliance.
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 21, 2025
Provide first-level technical support, manage ITSM tools, and execute operational activities in compliance with deadlines.
Requirements
- Minimum 6 months of experience with Service Desk Support (L1)
- Knowledge of SAP and web applications
- Management of ITSM tools (Solman, Servicenow, Jira, etc.)
- Knowledge of SLA compliance
- Basic knowledge of ITIL
Requirements Summary
Systems engineering, electronics, or related fields degree, 6 months experience with Service Desk Support, knowledge of SAP and web applications
