General Dynamics Information Technology

SCITLS Power BI User Support

Join General Dynamics IT as a SCITLS Power BI User Support at Offutt AFB, NE. Leverage ServiceNow skills to provide 24/7 IT support and user assistance.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 22, 2025

We are seeking a SCITLS Power BI User Support to provide 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments. The successful candidate will have 1+ years of experience with Microsoft Power BI and will be responsible for providing user support, creating and maintaining collaboration solutions, and analyzing user requests and incidents.

Requirements

  • End Users, End User Support, Microsoft Power Business Intelligence (BI)
  • Microsoft Power BI
  • ServiceNow
  • CompTia A+
  • EC-Council Certified Network Defender (CND)
  • CompTia Network+
  • CompTia Security+
  • ITIL 4: IT Service Management (ITSM) Certification

Benefits

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

Requirements Summary

1+ years of experience with Microsoft Power BI, ITIL 4: IT Service Management (ITSM) Certification, and CompTia A+ certification