Scrum Master - Front Office Systems Lead /Jira/Salesforce Expert

The Scrum Master for Front Office Systems is a certified agile expert and process facilitator who will lead our cross-functional teams in delivering high-impact solutions across our critical revenue technology stack.

Requirements

• Scrum Certification Required: Current Scrum Master certification (CSM, PSM, or equivalent) with demonstrated experience implementing agile methodologies
• Enterprise Platform Experience: Experience working with enterprise systems; Salesforce and Salesforce Revenue Cloud experience strongly preferred
• ServiceNow & JIRA Expertise: Subject matter expertise in ServiceNow and/or JIRA
• Development Lifecycle Management: Experience with GitHub and deployment tools (Gearset, Capado, Prodly, etc) preferred
• Audit & Compliance Knowledge: Experience with internal audit processes, compliance frameworks, and governance standards for enterprise software platforms
• Data Analysis Capabilities: Strong analytical skills with ability to interpret sprint metrics, burndown charts, and team performance data. Experience implementing capacity planning highly preferred.
• Communication Excellence: Outstanding written and verbal communication skills with ability to facilitate meetings and present to senior stakeholders.
• Stakeholder Management: Proven ability to work effectively with cross-functional teams including business stakeholders, developers, and senior leadership.
• Additional Certifications: Additional agile certifications (SAFe, Kanban, etc.) or Salesforce platform knowledge preferred.

Benefits

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.