Security Managed Services Engineer (L2)

Join NTT DATA as a Security Managed Services Engineer (L2) and make an impact by ensuring clients' security infrastructures remain operational. Monitor, identify, investigate, and resolve technical incidents and problems, and handle client requests or tickets with technical expertise.

Requirements

• Experience with managed services handling security infrastructure
• Working knowledge of ticketing tools, preferably ServiceNow
• Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience
• Active listening, planning, communication, adaptability, and client-focused mindset
• Proficiency in active listening, with techniques like paraphrasing and probing for further information

Benefits

• Collaborative and inclusive work environment
• Opportunities for growth and career development
• Diverse and global team
• Commitment to diversity and inclusion
• Equal opportunity employer