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KPMG Global Services
Senior
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 23, 2025
This Senior ServiceNow Consultant role involves developing technical solutions within the ServiceNow platform to meet IT department needs and beyond, along with ITSM (GRC, SECOPS, HRSD, CSM, ITBM) module development and implementation. The role requires strong communication, analytical, and problem-solving skills, particularly with a focus on customer service and team collaboration.
Requirements
- Ability to perform in a dynamically changing environment
- Prior working experience in ServiceNow tool
- Experience developing ITSM modules with ServiceNow (GRC, SECOPS, HRSD, CSM, ITBM)
- Knowledge of Web Technologies (XML, HTML, JAVA Script, etc.)
- ServiceNow upgrade hands-on
- Knowledge in ITSM/GRC/SECOPS/HRSD/CSM/ITBM process
- Exceptional Interpersonal Skills
Requirements Summary
ServiceNow experience required. 3+ implementation of ServiceNow modules. ITSM/GRC/SECOPS/HRSD/CSM knowledge
