.svg)
KPMG Global Services
Senior
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 23, 2025
This Senior ServiceNow Consultant role involves developing technical solutions on the ServiceNow platform, working with ITSM and other modules, and providing technical leadership to the IT department and clients. Strong communication and analytical skills are required to drive customer service and team work.
Requirements
- Ability to perform in a dynamically changing environment
- Prior working experience in ServiceNow tool
- Experience with REST API / webservice / JSON
- Strong hands-on ServiceNow implementation or development experience with 3+ full implementation cycles
- Creation of technical design documents and writing unit test cases
- Knowledge in Web Technologies (XML, HTML, Java Script, etc.)
- Excellent communication and collaboration skills
- Strong understanding of ITSM/GRC/SECOPS/HRSD/CSM/ITBM processes
Requirements Summary
3+ full ServiceNow module implementations, strong technical skills, excellent communication skills, knowledge of ITSM/GRC/SECOPS/HRSD/CSM/ITBM
