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KPMG Global Services
Senior
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 23, 2025
The ServiceNow consultant is responsible for developing technical solutions using ServiceNow to satisfy business needs. This role involves developing ITSM modules like GRC, SECOPS, and CSM, as well as implementing new modules. The consultant must work under pressure and maintain strong communication and collaboration skills.
Requirements
- Ability to perform in a dynamically changing environment
- Prior working experience in ServiceNow tool
- Strong hands-on ServiceNow implementation or development experience
- Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.)
- ServiceNow upgrade hands-on
- Excellent verbal/written communication, collaboration, analytical and presentation skills
- Strong understanding of ITSM/GRC/SECOPS/HRSD/CSM/ITBM process.
Requirements Summary
Requires ServiceNow experience and strong communication/collaboration skills. ServiceNow implementation, ITSM knowledge, and a solid understanding of ITSM process are essential. (3+ full implementation experience)
