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AIA
Senior Analyst, HRIT
Senior Analyst, HRIT at AIA, Kuala Lumpur. Support Workday configuration, L2 operations, system customization, and end-user proficiency. Requires CS degree, 1-3 years experience, 2+ Workday modules knowledge. Competitive salary, growth opportunities.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 29, 2025
Join AIA Digital+ as a Senior Analyst, HRIT, and shape a better tomorrow by supporting the configuration, design, and optimization of Workday modules. This role involves working closely with business users and stakeholders to ensure accurate and actionable insights.
Requirements
- Support L2 day-to-day operations, addressing tickets, incidents, and support requests related to Workday and other HR applications
- Perform system configuration and customization
- Monitor system notification (errors) and take appropriate actions
- Support end users in system usage and assist in raising overall HRIT Platform proficiency in the end user base
- Collaborate with stakeholders to gather requirements
- Manage S1 issue escalation with relevant parties effectively
Benefits
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Chance to make a difference in the lives of millions of people
Requirements Summary
University / College graduate in computer science or other relevant discipline, 1-3 years' relevant experience in regional solution/system support, and exposure in at least 2 Workday modules
