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Takeda
Senior Analyst / Specialist - CRM Operations Engineer - Tech Ops & Support
Join Takeda in Bengaluru as a Senior Analyst/Specialist - CRM Operations Engineer. Leverage ServiceNow skills to support Veeva CRM, troubleshoot issues, and enhance systems. Benefits include meals and breaks.
Direct Hire
Senior
ServiceNow Role Type:
Sales
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 4, 2025
Senior Analyst / Specialist - CRM Operations Engineer role responsible for supporting and maintaining CRM products, troubleshooting platform incidents, and developing enhancements.
Requirements
- Bachelor’s degree in computer science, systems analysis, product management or a related study
- 3+ years of experience operating software focused on Veeva CRM with orientation towards or aptitude to learn Salesforce-based technologies
- Experience with IT Service Management framework, and tools like ServiceNow
Benefits
- Dinner and snack breaks
- Meals provided
Requirements Summary
Bachelor’s degree in computer science or related field, 3+ years of experience with Veeva CRM, experience with IT Service Management framework
