Senior Change Manager

Netcompany is a rapidly growing technology company seeking a Senior Change Manager to deliver IT transformation and delivery services. The role involves managing change requests, ensuring best practices, and driving continuous improvement in the service management process. They offer significant recognition, exposure, and career development within a dynamic environment.

Requirements

• Effectively manage the end-to-end change lifecycle and identify improvements.
• Act as the central point for change submissions and day-to-day management of change requests.
• Conduct & verify post implementation reviews and investigate issues.
• Reporting of change to internal and customer management teams.
• Production of Change Approval Board and forward schedule.
• Participate in internal and customer end-user groups.
• Support Service Improvement in ITIL 4 and ISO20000.
• Provide Input into Change Management reporting.
• Experience in multi-provider environments is advantageous.
• Strong attention to detail and capability to maintain multiple tasks.
• Proficiency with ITIL ticketing tools (ServiceNow).

Benefits

• Private Medical Health care
• Pension contribution
• Life Assurance
• Professional certifications
• Retail discounts