Convatec

Senior Cloud Operations Engineer

Join Convatec as a Senior Cloud Operations Engineer in Kuala Lumpur. Leverage ServiceNow for incident monitoring, ensuring cloud infrastructure security and performance.

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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DevOps
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IT Service Management
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Problem Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
July 14, 2025

Convatec is a global medical products and technologies company seeking a Senior Cloud Operations Engineer to maintain, monitor, and optimize its cloud infrastructure and services. The ideal candidate will have a strong background in cloud operations, experience with major cloud platforms, and a proven track record of ensuring high availability, security, and performance.

Requirements

  • Ensure configuration and compliance with configuration management tools.
  • Full responsibility from infrastructure design, build and operate standpoint.
  • Collaborates with IT security, to maintain systems without vulnerabilities when possible, and react if necessary.
  • Work with change requests & incident monitoring system (ServiceNow)
  • Writing/updating technical design, build and process documentation
  • Provide technical support during disaster and Perform Root Cause Analysis

Benefits

  • Opportunity to work for a global medical products and technologies company
  • Chance to make a real impact in improving the lives of patients
  • Competitive salary and benefits package
  • Collaborative and dynamic work environment

Requirements Summary

4+ years of experience in cloud operations, hands-on experience with cloud monitoring and logging tools, and familiarity with CI/CD tools and scripting languages