4+ years of experience in L1, L2 Support with skills in Java, SQL/PLSQL, ITIL, Automation, and ServiceNow Portal.
Requirements
- Experience in L1, L2 Support with Java and SQL/PLSQL
- ITIL Certification
- Automation and Deployment
- ServiceNow Portal and organizational change procedures
- Troubleshooting code and database and providing fixes
- Support for complex applications in a multi-country deployment
- Excellent Communication skills – written and verbal
- Open to working in shifts and providing weekend support
Benefits
- Competitive benefits based on parity and consistency
- Flexible medical, life insurance, and retirement options
- Volunteer programs to give back to the community